Cinnamon Life at City of Dreams

From the moment we arrived, we were greeted with the warmest hospitality, setting the tone for an unforgettable experience. The staff truly went above and beyond, ensuring every detail was taken care of. Whether it was the personalized welcome note, the thoughtful recommendations for local dining, or the impeccable room service, it was clear that customer service is at the heart of this hotel. The attention to detail is second to none. Every corner of the property, from the elegant lobby to the beautifully appointed rooms, reflects a commitment to excellence. The room itself was a perfect blend of comfort and luxury, featuring every amenity we could possibly need, and the bed was incredibly comfortable, ensuring a restful night's sleep every night. We were also incredibly impressed by the cleanliness and upkeep of the facilities, which were pristine and well-maintained throughout our stay. It felt like a true home away from home, with every need thoughtfully anticipated. We will certainly be returning and recommending it to friends and family. Thank you for making our stay so special!

We had the most incredible experience staying at this brand new hotel! From the moment we arrived, the staff went above and beyond to make me feel welcome and comfortable — their hospitality truly stood out. The hotel itself is stunning, with breathtaking views that you could enjoy from nearly every corner. My room was absolutely beautiful, with modern, sleek decor and every amenity I could have asked for. What really made our stay unforgettable, however, was the food and the pool area. The hotel boasts multiple restaurants, each offering a unique dining experience. Whether it was a casual meal or something more upscale, every dish I had was delicious, fresh, and expertly prepared. We had the absolute pleasure of having a couples massage in the spa and it was unreal!! Overall, this was an amazing stay, and I can’t recommend it enough. The combination of outstanding service, gorgeous views, a luxurious room, and exceptional food makes this hotel a true gem. We’ll definitely be back!

The hotel had only been open for a few months. There is still work going on in the hotel, the Casino and shopping mall aren't ready yet. The accommodation is spotless and very modern, the pool areas are lush and welcoming. We had a great stay here and would come again.

I had a wonderful experience with spacious rooms and a beautiful view of the Lotus Tower. What truly made our stay special was the amazing team, especially Sanjay, the Executive of VIP Services. He went above and beyond to make my husband’s birthday truly memorable. From the moment we arrived, he ensured we were well looked after and was available throughout our stay. Thanks to the attentive and thoughtful staff, our entire experience felt personalised and catered to our needs. The kids' playgroup was a hit with our toddler — the staff were fantastic and made it so much fun. Highly recommend for families looking for comfort, great service, and a memorable stay!

We absolutely loved everything about the property! We stayed in a beautifully appointed suite for two nights on full board, and it truly exceeded our expectations. The room was spacious, elegant, and incredibly comfortable. One of the biggest highlights was the exceptional service—from our personal butler to every single staff member we interacted with. Everyone was genuinely friendly, respectful, and always went above and beyond—truly giving their 110% to make sure we had the best possible experience. You could really feel their passion for hospitality, and it made our stay all the more memorable. The food was fantastic, the atmosphere was peaceful, and we honestly had the best time of our lives.